last day of domestic travel training....now that's scary, because time just flew by me without me even realizing it!

just under 4 weeks ago, i stepped foot into the toll building on the shore to be an air new zealander. few weeks down the road, i am all ready (apparently!) to go out onto the floor and start answering calls and be all by myself!

our kiwi training room that has been my 'safe place' is a place i wont be going anymore because i will be out there along with everyone else! now what do i do when i have an i-rate customer who yells into the phone because someone else did something wrong!

it's been a crazy 4 weeks of training i must say, with so much to learn and it's a never ending process! "not one person in the whole contact centre knows every single thing", so they all say to us, but hey, i'd be happy to have the knowledge of someone who's been there for years and years!

so, 2 weeks on the phones all by myself, and then 2 weeks of shorthaul training (that's when i'll be getting all the "gidday mate how r ya" calls) and after that, i'll be working in town! ahhh it all sounds way too scary!

...where did all the time go to?!