wow, it's been a long long time...

just a quick update regarding work. i've recently been promoted to the premium team, whicih means we deal primarily with VIP customers, but when it gets busy, we deal with some domestic calls as well.

i think the new role has made me like my job a little more. a month ago, i would've told you i really hated my job and that i would want to be a stay at home mum instead. obviously the latter isn't an option as i am not married nor do i have kids (no, my puppies dont count!).

but now that i am in the premium team, i'm faced with multiple challenges each day and i am absolutely loving it. i was getting very bored with my old role, seeing that everyday just repeats itself and i was progressing a little faster than a lot of other people as i am a fast learner when i choose to be one.

anyway, the new role also mean dealing with people who knows exactly what they want whichi is usually nice (can be nasty at other times), and also less phone calls each day. less phone calls means no sore or dry throat half way through the day. and VIP calls mean these people either have the moolah *kaching* or it's a trip covered by their company so they do not worry about spending.

and being new in the team, i am very well looked after by my fellow team mates..and being the youngest (i think) is nice too :) everyone in my new team are a few years older than me, so to them, i'm like a little baby sister who is just learning to walk so they are always there for me.

ahh it's nice when a promotion is waved in your face :)